1. General

Welcome to Crasta Creations These terms and conditions apply to the use of the Crasta Creations site and all related services ("Terms and Conditions") and to all orders submitted by you online in the Crasta Creations.  By entering and using our site and its services, you indicate that you agree to use the service only under these Terms and Conditions and agree to be bound by them. If you do not agree with these Terms and Conditions, do not access or use the service.

These Terms may be changed or updated at any time. Crasta Creations will inform you in case the Terms are updated more than insignificantly. We recommend that you check the Terms periodically for any updates we might make from time to time. Please note that these Terms and Conditions may be supplemented by additional terms elsewhere on the Crasta Creations Site.

2. Membership

To use our service you must register on our website, giving your name and email address. Your details must be complete, correct and true. Crasta Creations services are for consumers' personal use only.

3. Member Conduct

We welcome Members who use our service to store creative photos and comments on the Crasta Creations site. However, we do not allow our service to be used for Prohibited Content especially but not limited to the following:
- Copyrighted material used without the express permission of the owner,
- Material that violates the rights of others;
- Material that contains viruses, worms, Trojan horses or other forms of corruptive code, or any other content that may compromise the Crasta Creations Service;
- Material that advocates illegal activity;
- Content we believe is abusive, deceptive, pornographic, obscene, defamatory, slanderous, offensive, or otherwise inappropriate;
- Material that, in any way, is harmful to minors; or,
- Material that provides a link to any of the above.

Crasta Creations has the sole discretion to determine whether content is Prohibited Content, and any Content submitted to the Service may be subject to examination from time to time. Although Crasta Creations does not and will not examine or otherwise review all Content submitted or transmitted to the Service, Crasta Creations may delete, move, and edit Content for any justified reason, at any time, without notice.

Crasta Creations Services are for personal use only. You are not entitled to copy or sell the service or any part thereof, or use the service for any commercial purpose.

4. Software

Crasta Creations may make third party software available through the service. To use such software, you shall agree to the terms and conditions imposed by the third party provider. The agreement to use such software will be solely between you and the third party provider. If you do not agree with their terms, do not use the software.

5. Delivery of Photos and Gift Items

When ordering photos and gift items from our site, the following terms apply to our deliveries and services.

5.1 Order Process

(1) Crasta Creations delivers the products only to destinations within United Kingdom and to Customers having permanent address in the United Kingdom.

(2) Your order is a binding offer with obligation to pay, subject to acceptance by Crasta Creations sole discretion. Your order is accepted by us when we dispatch the goods to you. In the event that we send you an order confirmation, this does not signify an acceptance of your order but is merely to confirm receipt of your order.

(3) Crasta Creations reserves the right to cancel any order prior to delivery at Crasta Creations discretion (whether or not your credit card has already been charged) in the event of any material errors in connection with your order or the price or other conditions published in the Crasta Creations website relevant to your order, or if any further verification of your credit conditions or records so warrants. If your credit card has already been charged and your order is cancelled pursuant to this sub-section, Crasta Creations will immediately issue an appropriate credit to your credit card account.

(4) Where an order has been accepted by Crasta Creations , but prior to dispatch Crasta Creations discovers the order to be in breach of these Terms and Conditions, Crasta Creations may not dispatch such order. In such circumstance, Crasta Creations may refund all or part of the price related to such order, but we reserve the right to charge you for order related processing and printing costs at our sole discretion.

(5) As the products are individually produced, an approximate availability and delivery time are shown alongside the product description prior to order completion. The products will be delivered as soon as they are available. The times are estimates only and cannot be guaranteed. Delivery will however occur at latest within thirty (30) days from the order acceptance by Crasta Creations

5.2 Prices, Shipping Charges and Payment

All prices are set out in UK pounds sterling (£) and are inclusive of statutory VAT and are subject to the delivery charges stated on our website. Prices, shipping charges and payment terms shall be as specified on the Crasta Creations Site. Crasta Creations reserves the right to change prices published on the site at any time. Crasta Creations may change credit or payment terms at any time if, in Crasta Creations reasonable opinion, your financial condition, previous payment record or the nature of your relationship with Crasta Creations so warrants. For Paypal orders your account will be debited after passing the fraud check (normally 1 day) after the order acceptance.

5.3 Reservation of Ownership

We retain ownership of the delivered goods until the sum is paid in full and in accordance with these Terms and Conditions. Risk of loss and damages pass to you upon delivery.

5.4 No Right to Withdraw

There is no right to withdraw as all goods and services on our websites are made to your specification. However, if goods or services are faulty, the terms under Notice of Defects apply.

5.5 Notice of Defects

(1) Your acceptance of the products occurs upon delivery of the products and will be presumed unless you notify us of defects by visiting www.crastacreations.co.uk as soon as reasonably possible but in any case no later than within 28 days after the delivery, or in the case of non-delivery, you must notify Crasta Creations  within a reasonable time after the products were expected to arrive.

(2) Please specify the delivery note/invoice number when reporting defects.

(3) Please note that only technical inadequacies, which were avoidable with the technology available is considered a defect, but does not include aspects of personal taste. Differences in colour between the images and the original image data are not a defect. There is no defect if reduced quality is due to the poor quality (for example, low resolution) of the original image data.

(4) Any defects are rectified by corrections or replacements. Only if these corrections or replacements are unsatisfactory do you have the right to a discount or to a refund for the faulty good / service.

6. Third Party Rights, Checking and Deleting Content

(1) You represent and warrant that storing or processing your content or order will not violate any third party copyrights, trademarks or other rights. You are solely responsible for any such violations that you may incur as a result of your image data and we are exempt from any legal actions taken by others.

(2) You are solely responsible for the content of the uploaded image data. You represent and warrant that the content of the uploaded image files do not violate penal law, in particular legislation on the distribution of child pornography or other acts.

(3) We are entitled but not obliged to check the appropriateness of the content you upload. We reserve the right to delete without further notice any of your content or order in whole or in part that violates applicable law or the terms set out under the section Member Conduct of these terms. Illegal content may be reported to law-enforcement bodies.

(4) You shall bear full sole responsibility for any form of legal proceedings that may be incurred as a result of the images you upload and you shall be liable for any resulting damages. You will indemnify and hold harmless Crasta Creations from and against all losses, claims, liabilities, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms by you.

Please note the additional limitation of liability and disclaimers provisions in Hewlett-Packard terms available at the bottom on these Terms and Conditions.

(3) Nothing in these Terms and Conditions shall exclude or limit Crasta Creations liability for i) death or personal injury caused by negligence; ii) breach of any undertaking as to title implied by law; iii) any other liability that cannot be excluded by law.

(4) You may have additional rights under your local mandatory consumer laws, which provide you with additional remedies. To the extent that these Terms and Conditions are inconsistent with the mandatory laws of the country where Crasta Creations delivered their services to you, they are deemed modified to be consistent with such local mandatory laws.

7. Privacy

(1) We automatically store the personal information we require from you to use our services. The customer information we collect when orders are placed is processed, stored or otherwise used solely for the purpose of processing the orders and developing the customer relationships.

(2) You agree that we may use your personal information provided by you to conduct appropriate anti-fraud checks. Personal information that you provide may be checked against a credit reference or fraud prevention agency which may keep a record of that information.

(3) You are entitled to have access to and verify the accuracy of your information in accordance with the Crasta Creations Privacy Statement.

(4) For further information, please see the Crasta Creations privacy statement

8. Termination

We reserve the right to terminate at any time, in full or in part and without further notice, your Membership and your right to use the service, and to remove and discard any content you have uploaded onto our website.

In particular, we may terminate your Membership and your right to use the services in the following circumstances:
- if you violate our Terms and Conditions or any other applicable regulations, guidelines or laws,
- if your conduct is harmful to other Crasta Creations users
 

9. Other

(1) These terms are governed by the laws of England and Wales under exclusion of the UN Convention on the International Sale of Goods.

(2) Any disputes between us will be settled in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales.

Important Note: If you, for any reason, do not have access to any of the conditions referenced in these Terms, such as the CRASTA CREATIONS Privacy Statement, we ask you to contact CRASTA CREATIONS customer support. The Terms and additional conditions referenced therein that are in effect at the time you submit your order will govern such order, so you are encouraged to print and keep a copy of them for your future reference. To the extent that these Terms, are inconsistent with the statutory laws of England and Wales, they are deemed modified to be consistent with such local law.